Privacy & Security

98bet Privacy Policy – How We Keep Your Information Safe

Your personal information is fully secure at 98bet. This page explains in detail what data we collect, why we collect it, and how we keep it protected.

Last Updated: January 2026 · Effective Date: 1 January 2026
Our commitment: 98bet treats your personal information with the utmost importance. We never sell your data, never share it with third parties without your consent, and always adhere to the highest industry security standards.

📜 1. Introduction & Scope

98bet (referred to hereinafter as "we", "us", or "the platform") is committed to protecting user privacy. This Privacy Policy explains what information we collect when you use the 98bet.ng website and mobile app, and how we use it.

This Privacy Policy applies to the following:

  • Browsing or using the 98bet.ng website
  • Using the 98bet app on Android and iOS
  • Creating an account or logging in to 98bet
  • Participating in any service, promotion, or offer
  • Contacting customer support

By using 98bet's services, you are considered to have agreed to this Privacy Policy. If you do not agree, please refrain from using the services.

📋 2. What Information We Collect

98bet collects various types of information. This data is gathered to provide you with the best possible service and to ensure platform security.

a) Information you provide directly
  • Full name, email address, and date of birth
  • Phone number and address
  • National ID or passport details (for KYC verification)
  • Payment method details (mobile banking or e-wallet number)
  • Messages sent to customer support
b) Information collected automatically
  • IP address, browser type and version
  • Device type and operating system
  • Time spent on the platform and pages visited
  • Gaming history, bet amounts, and winning records
  • Transaction history and payment activity
Commitment to Transparency: We only collect information that is necessary. No unnecessary or excessive personal data is gathered.

🎯 3. How Your Information Is Used

Collected data is used strictly for its stated purpose. 98bet never misuses your information.

Type of Data Purpose of Use
Personal Identity Account creation, KYC verification, and identity confirmation
Contact Information Sending important updates, bonus offers, and security notifications
Payment Information Processing deposits and withdrawals and preventing fraud
Gaming history Responsible gaming monitoring and personalized experience
Device Information Security verification and technical issue resolution

🍪 4. Cookies & Tracking Technologies

98bet uses cookies and similar technologies to enhance your browsing experience and make the platform more effective.

Cookie types
  • Essential cookies: Required for login sessions and security — cannot be disabled
  • Functional cookies: Remembers your preferences and settings
  • Analytics Cookies: To understand platform usage — does not identify you personally
  • Marketing Cookies: To show relevant offers — you can turn this off at any time
Cookie controls: You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

🤝 5. Information Sharing & Disclosure

98bet does not sell your personal information to third parties. However, data may be shared in certain specific circumstances.

  • Payment Processors: With payment gateway partners to process deposits and withdrawals
  • Game providers: Licensed providers such as Pragmatic Play and Evolution Gaming receive only limited data
  • Legal obligations: In response to a court order or a lawful request from a government authority
  • Fraud Prevention: With licensed third-party auditors to ensure financial security
To be clear: 98bet never sells your data to advertising companies or data brokers.

🔐 6. Data Security Measures

98bet uses industry-leading technology to keep your data secure.

  • All data transmissions secured with 256-bit SSL/TLS encryption
  • Sensitive data (payment details) is stored in encrypted form
  • Regular security audits and penetration testing are conducted
  • Two-Factor Authentication (2FA) support
  • Suspicious login attempts are blocked automatically
  • Data access is restricted to authorized personnel only
Certified Security: Our platform is regularly audited by third-party cybersecurity specialists.

📅 7. Data Retention Period

98bet does not retain your data longer than necessary. Retention periods vary depending on the type of information.

  • Account information: For the duration of account activity and up to 5 years after closure
  • Transaction Records: Retained for 5–7 years to meet legal requirements
  • KYC documents: Up to 5 years after account closure
  • Gaming history: 3 years for responsible gaming monitoring
  • Customer support messages: 2 years after issue resolution
  • Cookie data: Deleted at the end of a session or after a maximum of 1 year

⚖️ 8. Your Rights

As a member of 98bet, you have certain important rights over your own data.

01
Right to Access Your Data

You may request to view the information we hold about you.

02
Right to Rectification

You can request corrections to any inaccurate or outdated information.

03
Right to Erasure

You may request deletion of your data upon account closure, provided there are no legal obligations requiring its retention.

04
Right to Restrict Processing

You can request that we stop using your data for specific purposes.

05
Right to Data Portability

You may request a copy of your data in a structured, portable format.

06
Right to Opt Out of Marketing Communications

You can opt out of receiving promotional emails or messages at any time.

To exercise your rights: Contact our support team. We aim to respond within 30 days.

🔗 9. Third-Party Services & Links

98bet works with a range of third-party service providers. These partnerships are limited and strictly controlled.

  • Payment gateway partners have their own privacy policies
  • Game providers receive only technical data related to the game session
  • Analytics tools receive anonymized data only
  • These services comply with GDPR and international data protection standards
Please note: 98bet is not responsible for the privacy practices of third-party services. Please read their policies before visiting their websites.

🔞 10. Protection of Minors

98bet is strictly not available to anyone under the age of 18. We never knowingly collect personal information from minors.

If we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted.

If you become aware that a minor you know is using 98bet, please notify our support team.

🔄 11. Changes to Privacy Policy

98bet may update this Privacy Policy from time to time. Members will be notified of significant changes by email or via a notice on the platform.

  • The date of any changes will always be shown at the top of this page
  • We aim to provide 30 days' advance notice of any significant changes
  • Continued use of the service after changes takes effect will be considered acceptance of the updated policy

📧 12. Privacy-Related Contact

For any questions or concerns about this Privacy Policy, or to submit a data-related request, please contact the 98bet support team.

Contact Methods: Reach us via live chat, email ([email protected]), or the platform's support portal. Our team is available 24/7 to assist you.

Your privacy matters deeply to us. We aim to respond to all requests within 30 days.

Why 98bet Is a Safe Home for Your Data

Our Commitment to Protecting Your Privacy

🔒
Industry-Standard Encryption

256-bit SSL encryption keeps every transaction and data transmission secure. Bank-level protection.

🚫
No Data Selling

98bet never sells your personal information to third parties. This is a core commitment we stand by.

👁️
Full Transparency

What data we hold and why — everything is clearly explained on this page.

🛠️
Regular Audits

Our security measures are regularly audited by independent third-party experts.

⚙️
In Your Control

You have the full right to view, correct, or request deletion of your personal data.

💬
Round-the-Clock Support

24/7 support is available for any privacy-related questions.

Your Data Is Secure

Join 98bet safely — your privacy is our responsibility

Read our Privacy Policy to put your mind at ease. Then register and step into a world of fun with 1,200+ games.

*By registering, you are deemed to have accepted our Privacy Policy. 18+ only.

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