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98bet FAQ – FAQ & Help Center

Find answers to all your questions about registration, deposits, withdrawals, bonuses, and games — clear and straightforward, with fast solutions.

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Yes, creating an account on 98bet is completely free. There are no registration fees. You only need a minimum deposit to start playing.

Registration takes just 2–3 minutes. Simply provide your name, email, phone number, and password, then verify your email to activate your account.

No. Under 98bet's policy, each person is allowed only one account. If multiple accounts are detected, all accounts will be suspended and the balance may be forfeited.

Your access will be limited. Email verification is mandatory for full access. After registration, a verification link will be sent to your email — simply click it to complete the process.

Yes, you can update your phone number, password, and notification preferences from Account Settings. To change your name or date of birth, please contact support.

The minimum deposit on 98bet is BDT 500. Minimum amounts may vary by payment method and will be displayed on screen at the time of deposit.

98bet supports several deposit methods:

  • Mobile Banking
  • E-Wallet
  • Net Banking / Bank Transfer
  • Cryptocurrency (selected methods)

Deposits via Mobile Banking and e-wallets are typically instant — funds are credited to your account within 1 to 5 minutes. Bank transfers may take 15–30 minutes.

98bet does not charge any deposit fees. However, your payment provider may apply a service fee, which will be displayed at the time of the transaction.

Approved withdrawals are usually processed within 5 to 30 minutes. During peak hours, it may take up to 1–2 hours. Delays may occur if KYC verification is incomplete.

The minimum withdrawal amount is BDT 1,000. The maximum daily withdrawal limit depends on your account's verification level.

Start by checking your withdrawal status on the dashboard. If it shows "Pending", verify whether your KYC verification is complete. If you've been waiting more than 2 hours, please contact us via Live Chat.

KYC may not be required for small withdrawal amounts, but is mandatory for larger ones. Verification can be completed using a national ID card or passport.

Get a 100% Welcome Bonus on your first deposit, up to BDT 10,000. A minimum deposit of BDT 500 is required to qualify.

To withdraw bonus funds, you must meet the applicable turnover requirements. Typically, you need to wager 15–30x the bonus amount before it becomes withdrawable. You can check the exact conditions in your account dashboard.

Weekly cashback is credited to your account automatically. You receive a set percentage of your net losses back as cashback. VIP members earn cashback at a higher rate.

When someone registers using your referral code and makes their first deposit, you will receive a referral bonus. The bonus amount is based on the referred member's first deposit.

98bet offers 1,200+ games, including:

  • Slot Games (500+)
  • Live Casino (Roulette, Baccarat, Blackjack)
  • Sports Betting (cricket, football, badminton)
  • Bingo & Instant Win Games
  • Fishing Games & Mini Games

Yes. Some slots include free spins as part of their in-game features. 98bet also regularly offers free spin bonuses through promotions, which can be used on selected slots.

Refresh the page, clear your browser cache, and check your internet connection. If you're using the mobile app, make sure it's up to date. If the problem persists, let us know via Live Chat.

Yes, the 98bet app is available on both Android and iOS. To download the app, App Page Visit.

Yes, the app and website share the same account. Your balance, bonuses, and game history are all synchronized.

On Android, enable "Unknown Sources" in your settings before installing. On iOS, you may need to approve the trust certificate in Settings. For a detailed guide, App Page See.

Yes. All data is protected with 256-bit SSL encryption. 98bet never sells your information to third parties. For more details, Privacy Policy Read.

KYC (Know Your Customer) verification is required under international regulations to prevent fraud and money laundering. It also helps keep your account secure.

Change your password immediately and notify 98bet support. Reach out via Live Chat or email and the support team will help secure your account right away.

Go to "Responsible Gaming" in your account settings to set daily, weekly, or monthly deposit limits. Reductions take effect immediately. To learn more, Responsible Gaming View the page.

Self-exclusion cannot be cancelled before the set period ends. This policy is intentionally strict to prevent impulsive decisions.

Couldn't find the answer you were looking for? Chat with us directly in our 24/7 Live Chat support. We are always ready to help.
Quick facts about 98bet

A summary of the most frequently asked topics

⚡
Instant Deposits

Deposits via Mobile Banking and e-wallets process in as little as 1–5 minutes. Start from BDT 500.

🏆
Fast Withdrawals

Withdrawals are processed in 5–30 minutes. With KYC verification complete, there are no delays.

🎁
100% Bonus

100% Welcome Bonus on your first deposit — up to BDT 10,000.

🔐
SSL Secured

Your data and funds are fully protected with 256-bit SSL encryption.

📱
Mobile App

Play anytime, anywhere with the Android and iOS apps.

💬
24/7 Bengali Support

Live Chat support in Bengali is available around the clock, day or night.

Get Direct Help

If your question isn't answered in the FAQ, reach out through any of the channels below

💬
Live Chat

The fastest way to get help. Average response time is under 2 minutes.

24/7 Active
📧
Email Support

For complex issues, please provide full details by email.

Reply Within 1 Hour
📱
App Support

Chat with support directly through the mobile app.

Available on the App
📖
Knowledge Base

You will find answers to most questions right here on the FAQ page.

Always Up to Date
Email address: [email protected] — Send us any question or concern. We typically respond within 1 hour.
Learn more about 98bet

98bet is one of Bangladesh's most trusted online gaming platforms. This FAQ page was built on the questions and experiences of thousands of members, covering everything from registration to withdrawals — all in one place.

Registering on 98bet is completely free and takes just 2–3 minutes. Your first deposit comes with a 100% welcome bonus, which can be withdrawn once the specified turnover requirements are met.

98bet supports a wide range of payment methods for deposits and withdrawals — including mobile banking, e-wallets, net banking, and more. The minimum deposit is BDT 500 and withdrawals are typically processed within 5–30 minutes.

98bet takes security seriously. Your account is protected by 256-bit SSL encryption, two-factor authentication (2FA), and AI-powered fraud prevention.

To promote responsible gaming, 98bet offers deposit limits, session time limits, cooling-off periods, and self-exclusion options. All of these tools are available free of charge from your account settings.

For more details, About Us, Terms and Conditions or Responsible Gaming Visit the page.

Get Started Now

No more questions? Join now!

Registration on 98bet is free, withdrawals are fast, and 1,200+ games are always ready to play — waiting for you.

* For 18+ only. Please gamble responsibly.

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